BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. How is it that this company is allowed to do get away with this type of blocking process?īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Now heres the super madden deal, because of all this my provider is saying I may have to do another sleep study! At ~5k a study that is ridiculous and all because AIM has done an awful job of handling my prescription. At that, I asked for a Manager, I spoke with ****************, and she had all of my history it was a miracle! I asked her if we could get on a conference call with my Doctor to resolve this? The response was that my doctor had requested to cancel the prescription in order to extend the 90 day validation period that AIM had originally used up denying my claim, giving my Doctor, the medical equipment supplier and me the run around. On 09/01/22 I had to call again to check on the resubmitted request and yep it was another awful conversation with no accurate updates at one point the representative stated she did not even see me in the system. I called my doctor and they resubmitted the prescription and would let me know next steps. The AIM representative stated sometimes they just say things, called your Doctor **** was not helpful. What, hows that possible? I stated the medial supply company gave me this information. I called the CA office and the person I spoke with stated, I have no record of your request. I was in shock how is that possible I asked them? They shared the reason and that I needed a Peer to Peer review in order to address AIMs requirements and I should call AIM. The medical equipment provider called me to inform me, my request was denied by AIM. *** tried to get a replacement for my CPAP machine/supplies for the last two months. Provides OptiNet, the industry’s first web-based diagnostic imaging network management tool, to help health plans manage their imaging provider networks using cost and quality metrics, and there are many of the same awards Aim Provider Portal has won over the years.I am beyond words at how awful my experience with company has been. Recertification from NCQA and accreditation from URAC in 2006. Received more than 1 million prior authorization requests through the ProviderPortal in 2006. Opens a second operations center in Westchester, Illinois, to complement its operations center in Deerfield, Illinois. Introduces Imasis, the industry’s first fully customizable and fully functioning web-based call center application. This is in addition to the URAC accreditation that they received in 1998. It grew to over 5 million members in 2004 and obtained initial NCQA certification. One can view all the solutions provided by the AIM providers portal at the official portal.

Specialty health solutions provided by AIM include surgical solutions, cardiology solutions, genetic testing solutions, medical oncology solutions, musculoskeletal solutions, sleep solutions, and radiology solutions. The AIM provider platform, featuring a sophisticated clinical rules engine developed by Applied Pathways (a subsidiary of AIM), delivers significant cost of care savings across a broad set of clinical domains, including radiology, cardiology, oncology, specialty drugs, sleep medicine, musculoskeletal care, rehabilitation, surgical procedures, and genetic testing. The AIM health plan serves more than 68 million members in 50 states, the District of Columbia, and US territories, ensuring they receive optimal health care through evidence-based clinical guidelines and real-time decision support. Get a response in real-time 24/7 to your advanced imaging requests with ProviderPortalSM.ĪIM Specialty Health delivers specialty healthcare in an appropriate, safe, and affordable manner. If you have a busy practice like yours, you need to provide quality, appropriate care efficiently. The AIM Provider Portal allows you to access AIM Specialty Health quickly and easily.

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